Refund and Returns Policy
At Vale Forever Flannel, we want you to have a positive shopping experience. If you are not satisfied with your purchase, please review the return and refund information below.
Returns
If you need to return an item, please contact us before sending the product back. The item should be in its original condition and should not show signs of wear, washing, or damage.
Please keep the original packaging and any order information until your return has been completed.
Return Requests
To request a return, contact us with your order number and a brief explanation of the reason for your return. Our team will provide you with the appropriate instructions.
Returns sent without contacting us first may not be accepted.
Refunds
Once we receive and review the returned item, we will notify you about the status of your refund. If your return is approved, the refund will be processed to the original payment method.
The time required for the refund to appear in your account may vary depending on your payment provider or financial institution.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible. Include your order number and relevant details so we can review the issue and assist you.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
Vale Forever Flannel
Email: sales@valeforeverflannel.com
Website: https://valeforeverflannel.com/